01
Discovery
We take apart the task, the market and the competitors. You get a map of the solution: what we build, what we deliberately don't, and why. It's the cheapest stage at which everything can still change.
Contact
Describe the task
in a few lines.
We come back with an estimate, stages and a budget. No calls unless you ask for one.
Provider
Andrii Dubniuk
Address
Ukraine, Zhytomyr
support@avia.ovh
Working hours
Mon–Fri, 10:00–18:00 (Kyiv time)
Request
Tell us about the task
A few lines are enough. We come back with an estimate, stages and a budget.
The route
Four stages
from request to growth.
02
The proposal
Fixed scope, timeline and price, in writing. Not “from”, not “depends” — a specific figure for a specific result. You decide with every number in front of you.
03
Build and launch
We ship in sprints, each ending in a demo. You see progress every week, not after two months of silence. Release comes with the code, the access and the documentation.
04
Growth
The product is airborne — now we gain altitude: SEO, ads, analytics, iteration driven by data. We keep flying only while it pays off for you.
The first two stages commit you to nothing: you walk away with a map of the solution and an exact price — and only then decide whether we fly.
Before you pay
What is known
before payment.
The price won't change after you hit “pay”
Prices on the site are starting reference points. We name the exact figure before payment, and that is what appears on the payment page. All prices are in UAH and final: no taxes, fees or surcharges get added on top.
You are paying for a service, not a product
The result is digital — a site, an app, an integration, code. Nothing ships by post, so there is no delivery cost. It also shapes the refund rules: the rules for services apply, not the ones for exchanging goods.
We never see your card details
Payment happens on monobank's secure page. We accept Visa, Mastercard, Apple Pay and Google Pay. The card number, expiry date and CVV stay on the bank's side — they never reach us, not even encrypted.
A subscription charges only once you've agreed to it
Auto-renewal is switched on by a separate action on the payment page, never by default. You can cancel any time before the next charge, in the portal or by email. The period already paid for is served to the end.
You have 14 days to change your mind
If you are a natural person ordering outside your business, you can withdraw from the contract within 14 days. One exception: if you asked us to start earlier and the work is done, the right is lost. We always warn you before starting.
Refunds go back to the same card
Within 10 banking days. If work hasn't started — everything comes back. If it has — less what was actually delivered, and we send a written calculation so you can see exactly what was withheld.
If something goes wrong, there is somewhere to turn
Send claims to support@avia.ovh; we reply within 14 days. Beyond us, you can contact the State Consumer Protection Service, the Ukrainian Parliament Commissioner for Human Rights on data matters, or dispute the transaction directly with your bank.
Every document is open before you pay
The provider's details, the public offer and the privacy policy are published as separate pages. Nothing hides behind a signup or appears “later”.
Questions
What people
ask most.
What exactly can I order?
A landing page, a company website, an MVP, a mobile app, custom software, integrations and automation. If your task doesn't match any of them — describe it and we'll say plainly whether we take it on.
Why are prices shown as “from”?
Because the final price depends on scope, logic, design, integrations and timeline. The starting price shows the lower bound so you know the order of magnitude before getting in touch.
When and how does payment happen?
First we agree the scope and price of a specific stage. Only then comes online payment. Nothing is charged without your approval.
Is this a service or a product?
A service. Digital, delivered remotely, with no physical shipping. So the rules on returning goods of proper quality do not apply — the right to withdraw from a distance contract does.
Can I get a refund?
Yes. If work has not started — a full refund. If it has — less the part actually delivered and documented costs, with a written calculation. Erroneous and duplicate charges are refunded in full. Refunds take up to 10 banking days back to the same card. Details are in Article 13 of the offer.
How long do I have to withdraw?
If you are a natural person ordering outside your business, you have 14 days to withdraw from a distance contract (Article 13 of the Law on Consumer Protection). Exception: if you asked us to start earlier and the service has been delivered, the right of withdrawal is lost for that part — we warn you before starting.
How do subscriptions and auto-renewal work?
Auto-renewal is enabled only with your separate consent on the payment page. The acquiring bank stores the card as a token — we never see the number or CVV. You can cancel any time before the next charge at billing.avia.ovh/portal or by writing to support@avia.ovh. The period already paid for is served to the end.
Where do I send a complaint?
In writing to support@avia.ovh — state the date and amount of the payment, the order or subscription identifier and your demand. We reply within 14 calendar days. You may also contact the State Consumer Protection Service, the Ukrainian Parliament Commissioner for Human Rights on data matters, or dispute the transaction with your bank.